Equality & Diversity Statement

Our commitment

Synergy Care & Housing CIC does not discriminate on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

This applies to who we house, how we deliver support, who we employ, and how we work with families and professionals.

Reasonable adjustments

We make reasonable adjustments so that people can access our service and our information. That might mean easy-read documents, interpreter support, flexible meeting times and places, or adapting how support is delivered.

If you need information in a different format, please ask. We will not charge for it and we will not make you justify the request.

Communication and accessibility

• Plain English in our written information, with jargon explained.
• Accessible documents and alternative formats on request.
• Time to make decisions, with advocacy available where wanted.
• A website built to WCAG 2.1 AA standard, with accessibility options in the header.

Recruitment and staff development

We recruit on merit and welcome applications from people with lived experience of the care system, disability, or mental health services. All staff complete equality and diversity training, and our policies are reviewed annually.

Reporting discrimination

If you experience or witness discrimination in connection with our service, please tell us. We will investigate and respond under our Complaints Procedure, and we will act where our standards have not been met.