Accessibility Statement

How accessible this website is

This website aims to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at AA standard. We have designed it with high-contrast colours, generous text sizes and a clear heading structure, and we test it with keyboard navigation and screen readers.

Accessibility options built in

• High contrast mode, which switches to pure black text on white and strengthens borders.
• Three text sizes, so you can make everything easier to read.
• A skip-to-content link for keyboard users.
• Visible 3px focus outlines on every link, button and form field.
• Full keyboard operability for menus, the accessibility panel and the referral form.
• Respect for your device's reduced-motion preference.

How to use the options

Use the Accessibility button in the top right of the header. Choose a text size, and turn high contrast on or off. Your choice is saved in your browser so it is remembered on your next visit.

Known limitations

Some downloadable documents are generated as PDFs and may not be fully tagged for screen readers. If you need any document in another format — large print, easy read, or plain text — contact us and we will send it.

Photos on this website include descriptions for screen readers. If you find an image that lacks a useful description, please tell us.

Feedback and enforcement

If you find something you cannot use, please contact us and tell us the page and what happened. We aim to respond within five working days and will tell you what we are doing about it.

If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS), which advises on rights under the Equality Act 2010.