Registered Community Interest Company · No. 17580759
Supporting adults across Reading & Wokingham, Berkshire
Supported living in Reading & Wokingham
Synergy Care & Housing CIC provides safe, high-quality supported accommodation across Reading and Wokingham — designed to help adults build confidence, manage their tenancy and thrive in the community.
Our model
2–10 hours of visiting support each week
Non-regulated, housing-related and life-skills support — not CQC-regulated personal care.
Who we are
Synergy Care & Housing CIC is registered in England and Wales (Company No. 17580759). As a CIC, our assets and profits are locked for community benefit. That means every surplus is reinvested into the homes we manage, the quality of our support and the wellbeing of the people living in them.
We exist for Reading and Wokingham, not for a national shareholder return. Our name reflects the work: safe housing and tailored support, working together, so that independence is sustainable rather than something people have to be rescued from later.
Our CIC asset lock means surpluses stay in the organisation for tenant wellbeing, support quality and property standards — never private shareholders.
Safe housing alone is not enough, and support without a stable home cannot land. We hold both together, deliberately.
Light-touch support that steps back as confidence grows, so people keep their tenancy and their autonomy.
Our services
Housing management and support delivery are deliberately kept separate and clear, so everyone knows who is responsible for what — and so you can see exactly what a placement includes.
Pillar 1
Well-maintained, comfortable homes across Reading and Wokingham.
Pillar 2
Visiting or floating support of 2–10 hours a week, shaped by an individual Support Plan.
Synergy Care & Housing CIC provides non-regulated housing-related and low-level life-skills support. We do not provide CQC-regulated personal care, nursing, or 24/7 clinical supervision. This makes us a good fit for step-down placements and independent living transitions, where someone needs a safety net and encouragement rather than round-the-clock care.
See what support looks like week to weekWho we support
We work with people aged 18 and over across Reading and Wokingham. Everyone we support has a Support Plan agreed with them, and a clear view of what they are working towards.
Stepping down from higher-dependency care, with gentle structure, predictable routines and someone steady in your corner.
Support shaped around communication and sensory needs, with clear, plain-English explanations and no surprises.
First-tenancy support: budgeting, cooking, appointments, paperwork — and knowing exactly who to call when things wobble.
A stable address and light-touch tenancy support that keeps the keys in your hand and the rent paid on time.
Not sure whether someone fits? Talk to us before you refer. We would rather have an honest conversation about whether our model is right than place someone in a home that cannot meet their needs.
Funding & how it works
No mystery and no hidden costs. Here is exactly how a referral becomes a supported tenancy.
We review needs, risk assessments and compatibility with the home and the people already living there — so the placement is genuinely safe.
Rent is covered through Housing Benefit or Universal Credit. Low-level support hours are funded separately by the local authority or health partner — through Direct Payments, an Individual Service Fund, spot-purchasing or PIP.
We co-produce a personalised, goal-oriented Support Plan with the tenant and their circle of support before support hours begin.
Regular milestone reviews measure what is changing, with the aim of increasing independence and reducing support hours over time.
Commissioners and social workers: we can provide indicative support-hours pricing and a full Service Specification for your panel.
Funding & referrals in detailFor commissioners & referral partners
We are built to work alongside Adult Social Care, NHS discharge teams and housing officers — with the paperwork, responsiveness and safeguarding standards those partnerships depend on.
Empty rooms cost the public purse. We keep properties ready so a placement can move at the pace of your panel, not ours.
Clear, plain reports on tenancy sustainment, support goals and wellbeing — written for panel, not for archive.
Policies and practice aligned with the Berkshire Safeguarding Adults procedures, with named leads and clear escalation routes.
Early intervention on arrears, neighbour issues and health dips prevents costly readmissions and repeat homelessness.
Whether you are a social worker, housing officer, NHS colleague, family member or someone thinking about your own future, we will give you a straight answer.
Response within 4 business hours
Referrals are read by a person, not a queue. Urgent safeguarding concerns are escalated the same working day.