Fast void turnaround
Properties are kept ready and viewings arranged quickly, so a panel decision turns into a move-in rather than a delay.
For commissioners & referral partners
A dependable local partner for Adult Social Care, housing and NHS teams
We know what a placement panel needs to see. Below is the evidence, the documents and the escalation routes — with a direct line to a person, not a portal.
- Reading Borough Council
- Wokingham Borough Council
- Berkshire Healthcare NHS Foundation Trust
- Housing officers & social workers
Why partner with Synergy Care & Housing CIC
Transparent outcome reporting
Plain, panel-ready reporting on tenancy sustainment, progress against support goals and any safeguarding activity.
Robust safeguarding
Named safeguarding lead, trained staff and practice aligned with the Berkshire Safeguarding Adults procedures.
Proactive tenancy sustainment
Early intervention on arrears, neighbour issues and health dips — preventing costly readmissions and repeat homelessness.
What we report, and how often
Every placement has a quarterly summary written for the commissioner and the tenant, in plain English. Nothing is buried in a portal.
Safeguarding aligned with Berkshire procedures
A named safeguarding lead, same-day escalation, and joint working with Reading and Wokingham safeguarding teams. Serious concerns are never held internally.
- Tenancy sustainment
- Percentage of tenancies held beyond 6 and 12 months.
- Support goals
- Progress against each goal in the person's Support Plan.
- Wellbeing & engagement
- Attendance at appointments, activities and community groups.
- Responsiveness
- Repairs completed, voids filled and referral response times.
Documents for your panel
Download a summary of our Service Specification, Safeguarding Policy and Referral Form. Signed full versions are available on request — just ask.
Service Specification
What a placement includes: the home, support hours, staffing, review cycle and boundaries of our non-regulated model.
Safeguarding Policy
Our safeguarding commitment, principles, reporting routes and how we work with Reading and Wokingham safeguarding partners.
Referral Form
A printable checklist of the information we need to review a referral quickly and safely.
How to refer in three steps
Start a referralSend the referral through our secure form, or call to talk it through first.
We review needs, risk and compatibility, and come back to you with an honest view.
We agree funding, a move-in date and a co-produced Support Plan with the tenant.
Ready to make a referral — or just want to ask a question?
Whether you are a social worker, housing officer, NHS colleague, family member or someone thinking about your own future, we will give you a straight answer.
Response within 4 business hours
Referrals are read by a person, not a queue. Urgent safeguarding concerns are escalated the same working day.
- Phone
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